Use caseFrontline enablement

The right step, on the screen in front of them, at the moment of the task.

The course is done, but the real work happens at the machine, where the binder is across the building and the next move is uncertain. So the procedure is right there on an iPad or phone at the workstation, one step at a time, in their language, working even with no signal.

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talented.ai · at the machine IN-TASK GUIDANCE · CURRENT STEP Seat the guard over the spindle STEPSLock out the powerClear the lineSeat the guardTorque to spec ENFRES+9● offline · syncs on reconnect PREVClear the lineStep 3 of 4NEXTTorque to spec
At the machineIn their languageOfflineAlways current
What it’s like now

Where the work happens, the help isn’t.

Four things every operations leader sees on the floor:

01
Problem
People finish a course, then face the real task and still aren’t sure of the next step.
Plant Manager
02
Problem
The SOP is in a binder across the building, so no one checks it under pressure.
EHS Lead
03
Problem
There’s no signal at the machine or on the job site, so digital guidance doesn’t reach where the work happens.
Field Operations Manager
04
Problem
Mistakes happen at the point of doing, not the point of learning, and that’s exactly where help is missing.
Continuous Improvement Lead
How it works

What it looks like handled.

When the next step is uncertain at the equipment

The procedure, right at the machine.BETA

A technician pulls the procedure up on an iPad at the equipment and follows it step by step, hands on the work, each step showing the part, the tool, and the action.

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An operator glancing at a tablet at the machineAt the machine
When there’s no signal where the work happens

It runs offline, then syncs on reconnect.BETA

The guidance plays offline at the machine, so a dead zone doesn’t mean working from memory. The guide is served at the workstation with no signal, and the completed run syncs the moment the device reconnects.

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A field tech reading guidance on a phone in a basement, offlineOffline · syncs later
When a question comes up mid-task

An answer from your own content.BETA

A new picker follows the pick-and-pack steps on a phone in the racks and gets it right without flagging a supervisor, and when a question comes up, the chatbot answers from your company’s own procedures and courses, not the open internet.

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talented.ai · answerClear a jam, safely1Stop and lock outthe conveyor2Wait for the drumto fully stop3Clear the jam withthe hook, not handsFROM: LINE SOPA warehouse picker checking the answer on a phone between racksFrom your content
When the floor speaks more than one language

The same step, in the language they work in.

The same clip from the onboarding course is there at the moment of the task, produced once, available where it’s needed, illustrated step by step in whatever language each worker thinks in.

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GUIDANCE · THEIR LANGUAGEInstruction · changement d’outilVerrouiller la presseRetirer la pièce coincéeONE SOURCE, EVERY LANGUAGEENFRES+9Their language
Across industries

The same moment, different floors.

AT THE PRESS CHANGEOVER · CURRENT STEP Swap the die set Lock out the press Clear the bed Seat the new die Step 3 of 5
Manufacturing · machine operator

An operator at a press calls up the changeover on the iPad at the machine and works through it one step at a time, the part, the tool, and the action shown for each, without pulling a senior off the line.

OFFLINE · AT THE TRUCK SERVICE PROCEDURE SYNCED Bleed the line Close the valve Relieve pressure Open the bleeder Step 3 of 6
Field services · service technician

A technician on a job site opens the procedure on a phone in a basement with no bars and follows it to the end. When the device finds signal again, the completed run uploads on its own.

AT THE LINE THE BUILD · CURRENT STEP Classic combo Toast the bun Lay the patty Add the toppings Step 3 of 4
QSR · crew member

A crew member on the line checks the build on a phone at the station and gets the order right the first time, the same steps from the course, there at the moment they’re needed.

Built from

One outcome, several capabilities.

Frontline Enablement combines:

Guide the work · Beta

In-task SOP guidance

The illustrated step-by-step procedure, on an iPad at the workstation, one step at a time.

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Mobile · Beta

Mobile app + offline mode

The guide runs at the machine with no signal and syncs the completed run on reconnect.

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Answers · Beta

AI chatbot & knowledge base

Mid-task questions answered from your company’s own content, not the open internet.

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Languages

Multi-language

The same step at the machine, illustrated in whatever language each worker thinks in.

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Capture · Beta

Raw capture & transcription

Turn a quick phone recording of the job into the step-by-step guide the frontline follows.

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Keep current

Auto-updated content

When the method changes, the guide at the machine updates from the source within 48 hours.

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Who this matters most for

Built for the people doing the work.

MANUFACTURING

Manufacturing

The changeover and the rare procedure, at the press, even with no signal.
FIELD SERVICES

Field Services

The procedure on a phone at the job site, offline, syncing when signal returns.
RESTAURANTS

Restaurants

The build, on a phone at the line, so a new crew member gets the order right.
CONSTRUCTION

Construction

The right step at the work face, in their language, where the binder never reaches.

The right step, at the moment of the task.

From the same course your team already trained on, there at the machine, in their language, even with no signal.

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